๐ The Problem: Rising Mental Health Concerns
Mental health issues such as anxiety and depression are no longer isolated cases—they’re becoming increasingly common. According to the Health Insurance Review & Assessment Service in Korea, depression cases rose 35.1% and anxiety disorders increased 32.3% between 2017 and 2021.
The 2022 National Quality of Life Report by Statistics Korea also shows that negative emotional scores have been worsening since 2019. These trends call for innovative, scalable, and personalized mental wellness solutions.
๐ข Client Overview: AI Tarot Counseling by AIN Company
AIN Company, in partnership with a local tarot brand in Busan, launched a new concept: an AI-powered tarot counseling kiosk. This service, powered by HyperCLOVA X, goes beyond fortune telling. It listens to user concerns and provides personalized emotional support through AI-driven interpretations of tarot cards.
The goal? To create a fully automated, deeply empathetic, and context-aware counseling experience.
โ Client Challenges
Repetitive Responses
Traditional kiosks rely on static decision trees, delivering identical answers for repeated questions—limiting user satisfaction and emotional connection.
Lack of Personalization
The absence of age, personality, or problem-specific adaptations meant the service failed to deliver meaningful psychological insights.
Uncertainty Around AI Adoption
The client lacked clarity on:
What AI technology to use
How to integrate it into their product
Costs and technical feasibility
๐ก Gendive’s Solution: Generative AI-Powered Tarot Counseling
Gendive partnered with AIN Company to transform their concept into a robust AI solution—handling everything from planning to deployment.
โ
1. Dynamic Responses via Generative AI
We replaced static scripts with a HyperCLOVA X-based generative AI model, enabling dynamic, context-aware responses based on each user’s unique question.
โ
2. Speech Recognition + Tailored Counseling Logic
Using speech-to-text (STT), the kiosk captures the user’s spoken concern via microphone and converts it into text.
The AI then:
Interprets the appropriate tarot card
Generates empathetic responses based on user age and gender
Delivers emotionally resonant advice
โ
3. End-to-End AI Integration by Gendive
Step Description
|
| AI Strategy Consulting | Goal-setting, technology selection |
| Data Preparation | Refining client-owned content |
| AI Model Development | Building a custom AI kiosk system |
| Hardware Integration | Microphone, camera, and peripheral support |
Gendive went beyond tech delivery—we enabled true business transformation through AI.
๐ Project Results: Enhanced Counseling, Increased Sales
Thanks to Gendive’s solution, AIN Company achieved:
75% reduction in staffing costs
2x increase in consultation handling efficiency
Over KRW 800M (~USD 600K) in projected revenue for H2
Most importantly, customers reported higher emotional satisfaction, and the client—once hesitant about AI—became a model case for successful AI transformation.
๐ Thinking of Adopting AI? Let Gendive Guide You.
Gendive helps businesses implement AI not just as technology—but as a strategic asset.
From concept to commercialization, we offer full-cycle support for custom AI solutions—including kiosks, apps, web services, and more.
๐ Recommended if you: โ
Feel overwhelmed by AI implementation
โ
Want to overcome limitations in existing services
โ
Need fast, stable AI productization
๐ Bring your ideas to life with Gendive.
Contact Us
๐ The Problem: Rising Mental Health Concerns
Mental health issues such as anxiety and depression are no longer isolated cases—they’re becoming increasingly common. According to the Health Insurance Review & Assessment Service in Korea, depression cases rose 35.1% and anxiety disorders increased 32.3% between 2017 and 2021.
The 2022 National Quality of Life Report by Statistics Korea also shows that negative emotional scores have been worsening since 2019. These trends call for innovative, scalable, and personalized mental wellness solutions.
๐ข Client Overview: AI Tarot Counseling by AIN Company
AIN Company, in partnership with a local tarot brand in Busan, launched a new concept: an AI-powered tarot counseling kiosk. This service, powered by HyperCLOVA X, goes beyond fortune telling. It listens to user concerns and provides personalized emotional support through AI-driven interpretations of tarot cards.
The goal? To create a fully automated, deeply empathetic, and context-aware counseling experience.
โ Client Challenges
Repetitive Responses
Traditional kiosks rely on static decision trees, delivering identical answers for repeated questions—limiting user satisfaction and emotional connection.
Lack of Personalization
The absence of age, personality, or problem-specific adaptations meant the service failed to deliver meaningful psychological insights.
Uncertainty Around AI Adoption
The client lacked clarity on:
What AI technology to use
How to integrate it into their product
Costs and technical feasibility
๐ก Gendive’s Solution: Generative AI-Powered Tarot Counseling
Gendive partnered with AIN Company to transform their concept into a robust AI solution—handling everything from planning to deployment.
โ 1. Dynamic Responses via Generative AI
We replaced static scripts with a HyperCLOVA X-based generative AI model, enabling dynamic, context-aware responses based on each user’s unique question.
โ 2. Speech Recognition + Tailored Counseling Logic
Using speech-to-text (STT), the kiosk captures the user’s spoken concern via microphone and converts it into text.
The AI then:
Interprets the appropriate tarot card
Generates empathetic responses based on user age and gender
Delivers emotionally resonant advice
โ 3. End-to-End AI Integration by Gendive
Step Description
Gendive went beyond tech delivery—we enabled true business transformation through AI.
๐ Project Results: Enhanced Counseling, Increased Sales
Thanks to Gendive’s solution, AIN Company achieved:
75% reduction in staffing costs
2x increase in consultation handling efficiency
Over KRW 800M (~USD 600K) in projected revenue for H2
Most importantly, customers reported higher emotional satisfaction, and the client—once hesitant about AI—became a model case for successful AI transformation.
๐ Thinking of Adopting AI? Let Gendive Guide You.
Gendive helps businesses implement AI not just as technology—but as a strategic asset.
From concept to commercialization, we offer full-cycle support for custom AI solutions—including kiosks, apps, web services, and more.
๐ Recommended if you: โ Feel overwhelmed by AI implementation
โ Want to overcome limitations in existing services
โ Need fast, stable AI productization
๐ Bring your ideas to life with Gendive.
Contact Us